Refund policy

Return & Refund Policy

We want you to be happy with your purchase. If something isn’t right, we’ll do our best to make it right.

Returns

You can return most unused, unmounted items within 30 days of delivery. To be eligible for a return:

• The item must be unused and unmounted
  

• Returns must be approved in advance — contact us at 803-496-5521 before sending anything back.

Items not eligible for return:

• Mounted or used tires

• Custom or special-order items

• Sale or clearance items

• Any item that is damaged or incomplete

Refunds

Once we receive and inspect your return, we’ll notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.

Please note:

• Original shipping costs are non-refundable

• If the return is due to our error (wrong item, damaged in transit), we’ll cover the return shipping

Exchanges

Need a different size or type? Reach out to us first — we’ll help get you the right product quickly and easily.

Damaged or Incorrect Items

If your order arrived damaged or incorrect, email us at [your email address] within 3 days of delivery with photos of the issue. We’ll take care of it.

Return Shipping

Unless the return is due to an error on our part, customers are responsible for return shipping. We recommend using a trackable shipping method to ensure it arrives safely.